Privacy Policy

MAVELLORAL™ · PERSONAL INFORMATION

Privacy Policy

This Privacy Policy explains how mavelloral™ collects, uses, protects, and manages personal information when you visit our website, purchase products, or communicate with us.

Last updated: September 2026

Store Operator: mavelloral™ is owned and operated by Beijing Danru Catering Co., Ltd.
Information We May Collect
Depending on how you interact with our store, we may collect:
  • Contact information including name, email address, telephone number, billing address, and shipping address.
  • Order and transaction information including products purchased, order details, payment status, shipping information, and refund records.
  • Information provided when contacting customer support.
  • Device information such as browser type, IP address, cookies, and website interactions.
mavelloral™ does not store complete credit or debit card numbers on its own servers.
How Information Is Collected
Personal information may be collected:
  • Directly from you when placing an order or contacting us.
  • Automatically through cookies and similar technologies.
  • From Shopify, payment providers, shipping partners, and service providers involved in your transaction.
Why We Use Personal Information
We may use personal information to:
  • Process and fulfill orders.
  • Send order confirmations and shipping updates.
  • Provide customer support.
  • Handle returns, refunds, and payment questions.
  • Improve website performance and customer experience.
  • Prevent fraud and maintain security.
Cookies & Similar Technologies
mavelloral™ may use cookies, pixels, logs, and similar technologies to support website operation, checkout functionality, analytics, security, and marketing activities where permitted.
Service Providers & Disclosure
Personal information may be shared with service providers necessary to operate our store, including:
  • Shopify and ecommerce technology providers.
  • Payment processors.
  • Shipping carriers and fulfillment partners.
  • Customer support providers.
  • Analytics and security providers.
Data Retention
We retain personal information only as long as reasonably necessary for order processing, customer support, accounting, legal, and regulatory requirements.
Your Privacy Rights
Depending on applicable laws, you may request access, correction, deletion, or information about how your personal data is processed.
Submitting a Privacy Request
To submit a privacy request, please email:

service@mavelloral.com

Please include details regarding your request and enough information for us to verify your identity.
Information Security
We use reasonable administrative, technical, and organizational safeguards to protect personal information against unauthorized access, loss, or misuse.
Children's Privacy
Our website is intended for general consumers. We do not knowingly collect personal information from children where prohibited by applicable law.
Third-Party Services & Links
Our website may contain links to third-party services. Their privacy practices are governed by their own policies.
Changes To This Policy
We may update this Privacy Policy when our services, technology, or legal requirements change. The updated version will be posted on this page.

Have a privacy question?

Customer Support Hours: 8:00 AM – 10:00 PM

Submit Privacy Request

Business Information

Brand Name mavelloral™
Legal Company Beijing Danru Catering Co., Ltd.
Representative Shan Yinbo
Email service@mavelloral.com
Phone +86 191 6795 1446
Service Hours 8:00 AM – 10:00 PM