Shipping Policy

MAVELORAL™ | GARDEN & OUTDOOR LIVING

Shipping Policy

At mavelloral™, we are committed to providing a smooth and reliable shopping experience. This policy explains our order processing, shipping, tracking, and delivery procedures.

Last Updated: September 27, 2026

PROCESSING TIME

2–4

Business Days

DELIVERY TIME

7–15

Business Days

SHIPPING COST

CHECKOUT

Calculated Automatically

SUPPORT HOURS

8AM–10PM

GMT+8

01

Order Processing

After your payment has been successfully confirmed, your order will enter our preparation process.

Orders are usually processed within 2–4 business days.

During holidays, promotions, or periods of high demand, processing times may be slightly extended.

02

Shipping & Delivery

Once your order has been shipped, estimated delivery time is generally:

7–15 business days

Delivery times may vary depending on destination, carrier availability, weather conditions, and other unforeseen circumstances.

03

Shipping Charges

Shipping fees are calculated automatically during checkout based on your delivery location and selected shipping method.

All available shipping options and costs will be displayed before completing your purchase.

04

Order Tracking

Once your order has been dispatched, a confirmation email containing tracking information will be sent to you.

Please allow some time for tracking updates to appear after shipment confirmation.

05

Address Changes

Please carefully check your shipping address before submitting your order.

If you need to update your address, please contact us as soon as possible.

Changes cannot always be guaranteed once an order has entered processing.

06

Lost or Delayed Packages

If your package is delayed or appears lost, please contact our customer support team.

We will review the shipping information and assist with available solutions.

Need Assistance?

Our customer support team is here to help with shipping questions, order updates, and product inquiries.

Customer Service Hours:
8:00 AM – 10:00 PM (GMT+8)

Contact Us

Company Information

mavelloral™
Beijing Danru Catering Co., Ltd.
Limited Liability Company (Wholly Owned by an Individual)
Shan Yinbo
Room 208, Basement Level (-1), Building 1, No.16 Guangshun South Street, Chaoyang District, Beijing, China
service@mavelloral.com
+86 191 6795 1446
8:00 AM – 10:00 PM (GMT+8)